Return app and refund


Here is the Google policy about application refund.

Basic rules :
- if you uninstall within 24h, you won’t be charged.
- it works only for the first install

Google page here

9 responses

30 07 2010
Derek

Just uninstalled the grid widget (probably going to switch to the regular Pure Calendar widget) but it said refund failed, try again later. How do I try again? at the market page I only have the option for “buy.” Want to buy the pure calendar widget but not about to pay for something i can’t refund if I don’t like.

30 07 2010
koxx3

Hi,
Sorry, but devs are not in charge of distribution and payment management. Google is. You need to ask those questions to Google.
Francois

7 12 2010
Petra

Hallo,
I have Real Calendar baught on Android marked, after installation, deleted and returned. My Samsung i9000 Galaxy has troubles at startup with and an error massage: “Problem loading widget. Calendar was no longer visible.
(Happened after uncheck the 4×4 screen turned it off, becaus I wanted a smaller one).
The problem stays after uninstall.
How can i get my phone clean wihout resetting all so all applications must be reinstalled and configured?
Regards.

Petra vdr Giessen

7 12 2010
koxx3

Hi,
yes, disable sizes can be ‘dangerous’. But I think an application (not widget) uninstall/reinstall from the market, should solve this.
ciao,
Francois

29 01 2012
Todd Lingle

The temperature is consistently 5 or 6 degrees too high. I compared against several other weather.

29 01 2012
koxx3

I can’t do anything … temperature is directly exatracted from Noaa.
I can only advise you to switch to another weather provider in the widget config.

13 03 2012
dan

Hey… My music widget wont work right. If i click on the album art icon… It asks me three options everytime and i have to manually select music player… And then the functions on the widget dont work deapite showing the correct album art.

2 11 2012
Joachim Reinwald

Hello,
today I bought Pure Messenger Widget and uninstalled it again after approx. 2 hours.
Is it true that you refund the purchase price if the widget is uninstalled within 24 hours? If so, that’s great – many thanks.

The more important question for me however is: After uninstalling the widget how can I delete my e-mail-account data (ID and password) from your servers?

Can you make sure, my data are deleted?

Many thanks for your reply.

Joe

2 11 2012
koxx3

Hi,
Android market policy is 15 minutes refund (it still better than 0 minute on Apple Store).
All databases and preferences are deleted with the applications. Android take care about it.
ciao,
Francois

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